Privacy Policy
Effective November 12, 2026
Liberty Moving & Storage ("Liberty," "we," "us") respects your privacy. This policy explains what information we collect when you visit libertymoving.co, request a quote, chat with us, call, or text us, how we use it, and the choices you have.
Information You Give Us
When you request a quote, use our chat, call, or text us, we may collect:
- Your name, phone number, and email address
- Move details, such as move type, moving-from and moving-to ZIP codes, desired move date, and anything you include in your message
- Records of our calls, texts, chats, and emails with you
Information Collected Automatically
Like most websites, ours collects some information automatically when you visit:
- Device and usage data: browser type, device type, pages viewed, and the site that referred you.
- Ad and campaign data: if you arrive from an ad or a tagged link, we store the campaign details (such as UTM tags and Google or Facebook click IDs) in a cookie and your browser's local storage, and attach them to your quote request so we know which advertising is working.
- Cookies and pixels: we use the Google Ads tag and the Meta (Facebook) Pixel to measure our advertising and show our ads to people who have visited our site. These tools set cookies and receive information about your visit, such as pages viewed and whether a quote request was submitted.
How We Use Your Information
- To respond to your request, prepare estimates, and schedule and carry out your move or storage service
- To contact you by phone, text, or email about your quote or job
- To send marketing or promotional messages, only where you have agreed to receive them
- To measure and improve our website and advertising
- To protect against fraud and comply with the law
Text Messaging (SMS)
If you check a consent box on our quote form, or otherwise agree to receive texts, Liberty Moving & Storage may text you at the number you provided. Our forms offer two separate options: non-marketing messages about getting a moving quote, and marketing and promotional messages such as special offers. Each is optional, and consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or call (205) 276-0745.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages.
How We Share Information
We do not sell your personal information. We share it only:
- With service providers who help us run our business, such as our customer relationship and messaging platform, email and phone providers, website hosting, moving-management software, and advertising and analytics providers (including Google and Meta). They may use it only to provide services to us, except that Google and Meta process ad and pixel data under their own privacy policies.
- When required by law, or to protect our rights, our customers, or the public.
- In a business transfer, such as a sale or merger of our company.
Third-Party Content
Some pages show content from other companies, such as Google reviews and business posts, and our chat and quote form. Those providers may collect information about your visit under their own privacy policies.
Your Choices
- Texts: reply STOP to any message.
- Emails: use the unsubscribe link in any marketing email.
- Cookies: you can block or delete cookies in your browser settings. You can also manage ad personalization at Google Ad Settings and in your Facebook ad preferences.
- Access, correction, or deletion: call us at (205) 276-0745 or write to us at the address below, and we will respond within a reasonable time.
How Long We Keep Information
We keep your information as long as needed to provide our services, keep business and tax records, resolve disputes, and meet legal requirements.
Security
We use reasonable safeguards to protect your information. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact Us
Liberty Moving & Storage
100 W Oxmoor Rd, Birmingham, AL 35209
Phone: (205) 276-0745